Supermarket Sales Associate Job Description

No matter which environment they work in, sales associates are great marketers! Sales associates who work in supermarkets are even more so as they are on their toes all the time. Supermarkets are busy places and supermarket sales associates need to have the presence of mind to deal with the hoard of people who visit supermarkets every day – and on the weekends.

The work of a sales associate working at a supermarket is not much different from one working at any other retail store; the only difference is the volume of people that they cater to. Supermarket sales associates greet customers and assist them in locating their choice of products along with providing them information on different items. Their role is significant in the sense that they work with customers closely in order to close sales and meet their targets. In some instances, supermarket sales associates are also required to perform the duties of a cashier.

If you are in the process of applying for the position of a supermarket sales associate, you should read the following list of duties thoroughly before you write your resume.

Supermarket Sales Associate Job Description

• Welcome customers as they enter the supermarket

• Provide customers with information on daily deals and discounts

• Assist customers in finding their choice of items or escort them to the right shelves

• Stock shelves in accordance to the supermarket’s policies and make sure that any out of stock product is informed to the supervisor

• Answer customers’ queries regarding products and deliveries

• Guide customers throughout the shopping process

• Demonstrate supermarket items with a view to sell them

• Ensure that any damaged or expired products are reported and removed from shelves

• Perform cashier duties by handling cash, credit and check payments

• Attach pricing labels to items before placing them on shelves

• Ensure that the produce section is replenished with fresh items continuously

• Manage customers’ refunds and returns

• Keep a vigilant eye on shoplifters and fraudulent credit cards

• Report any suspicious activity within the premise of supermarket

• Receive delivery of supermarket merchandise and make sure that all items are stored and stacked properly

• Keep a complete track of number and type of sales performed each day

• Arrange delivery of large items to customers

• Ensure that any price changes put on items immediately

• Provide sales training to new hires and assist them during the induction phase